terms & condition
Welcome to Pamawomen.com (“Website”). PamaWomen and/or its affiliates provide website features and other products and services to you when you visit or shop at Pamawomen.com. PamaWomen provides the Services subject to the following conditions. This user agreement (“Terms and Conditions” or “T&C” or “Terms” or “Agreement”) is between you (“you” or “End User” or “your” or “Buyer” or “Customer” or “Registered User”) and PamaWomen (“Company” or “us” or “We” or “Pamawomen.com”). This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures . Notwithstanding anything contained or said in any other document, if there is a conflict between the terms mentioned herein below and any other document, the terms contained in the present T&C shall alone prevail for the purposes of usage of the Site.
TERMS & CONDITIONS FOR SALE PERIOD
During Sale
- We usually include select products on sale-both online and in store.
- We do our best to ship every product after all quality checks. However, if for any reason, you are not satisfied with the product, we allow exchange/ refund of the prodcuts. The exchange query must be raised within 3 days from the date you received the parcel. You can call us on +91 9560069497 or e-mail us at support@pamawomen.com within 3 days from the date of delivery to book an exchange/ refund request.
- All prices are inclusive of applicable taxes.
- In case of any discrepancy in the pricing of a discounted product on account of human error, the amount that appears in the system will be deemed final.
- We experience high volumes during the sale and will be unable to cancel any order due to shipment delays. However, we reserve the right to cancel an order on account of the non-availability of goods.
- We try our best to fulfil every order. In case a product in our inventory does not meet our quality check, we may have to cancel the order.
- All Duties & Taxes for international orders will apply as per the rules of the shipping destination and will be borne by the customer.
- Goods & Service Tax/Sales Tax levied by Indian law, if applicable on exports, will be paid by PamaWomen and will not be charged to the customer.
- In the case of international delivery, we ship orders as soon as possible. However, we're unable to control any delays caused by country-specific shipping restrictions.
INTRODUCTION
The domain name Pamawomen.com is registered in the name of Prudent Options which is a Registered proprietorship firm. Its registered office is at Plot number-1668, Sector-10A, Gurugram, Gurgaon, Haryana,122001; GSTN Number: 06APOPP1805P1ZD;
PAN Number: APOPP1805P. PamaWomen is in the business of selling clothing garments online across India, United States and United Kingdom.
RIGHT TO CHANGE
PamaWomen reserves the sole right to update or modify these Terms and Conditions at any time without prior notice. For this reason, we encourage you to review these Terms and Conditions every time you purchase products from us or use our Web Site.
PRIVACY
We view protection of your privacy as a very important principle. We understand clearly that You and Your Personal Information is one of our most important assets. We process your personal data as per our privacy policy. Click on the link to learn more about our Privacy policies: https://www.pamawomen.com/pages/privacypolicy
ELECTRONIC COMMUNICATIONS
When you use any of our Services, or send e-mails to us, you are communicating with us electronically. You by using our services consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site or through other Services. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. The legal requirements would be in conformity with the Indian Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000.
INTELLECTUAL PROPERTY RIGHTS
Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, PamaWomen owns all Intellectual Property Rights to and into the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not ), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website belonging to PamaWomen without obtaining authorization from it.
User shall not upload post or otherwise make available on the Site any material protected by copyright, trademark or other proprietary right without the express permission of the owner of the copyright, trademark or other proprietary right. PamaWomen does not have any express burden or responsibility to provide the Users with indications, markings or anything else that may aid the User in determining whether the material in question is copyrighted or trademarked. User shall be solely liable for any damage resulting from any infringement of Copyrights, trademarks, proprietary rights or any other harm resulting from such a submission. By submitting material to any public area of the Site, User warrants that the owner of such material has expressly granted PamaWomen the royalty-free, perpetual, irrevocable, non- exclusive right and license to use, reproduce, modify, adapt, publish, translate and distribute such material (in whole or in part) worldwide and/or to incorporate it in other works in any Form, media or technology now known or hereafter developed for the full term of any copyright that may exist in such material. User also permits any other end user to access, view, and store or reproduce the material for that end user’s personal use. User hereby grants PamaWomen, the right to edit, copy, publish and distribute any material made available on the Site by the User.
TRADEMARKS
The Site contain copyrighted material, trademarks and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music , sound, and the entire contents of PamaWomen protected by copyright as a collective work under the applicable copyright laws. PamaWomen owns a copyright in the selection, coordination, arrangement and enhancement of such content, as well as in the content original to it. Users may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the content, in whole or in part. Users may download / print / save copyrighted material for the User’s personal use only. Except as otherwise expressly stated under copyright law, no copying, redistribution, retransmission, publication or commercial exploitation of downloaded material without the express permission of PamaWomen and the copyright owner is permitted.
If copying, redistribution or publication of copyrighted material is permitted, no changes in or deletion of author attribution, trademark legend or copyright notice shall be made. The User acknowledges that he/she/it does not acquire any ownership rights by downloading copyrighted material.
INTELLECTUAL PROPERTY RIGHTS COMPLAINTS
PamaWomen respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes any Intellectual Property Right infringement, please address a complaint to our ‘Customer Care’, by writing to us at support@pamawomen.com
USER RESPONSIBILITY AND REGISTRATION OBLIGATIONS
You are solely responsible for maintaining the confidentiality of your User ID and Password. You are responsible for all activities that occur under your User ID and Password. You agree, inter-alia, to provide true, accurate, current and complete information about yourself as prompted by Website registration form or provided by You as a Visitor or user of a third party site through which You access the Website. If you provide any information that is untrue, inaccurate, not current or incomplete or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the User Agreement, PamaWomen has the right to indefinitely suspend or terminate or block access of your membership with the Website and refuse to provide you with access to the Website.
As a condition of purchase, the Site requires your permission to send you administrative and promotional emails. We will send you information regarding your account activity and purchases, as well as updates about our products and promotional offers. You can opt-Out of our promotional emails anytime by clicking the unsubscribe link at the bottom of any of our email correspondences. The offers made in any promotional messages sent via emails /SMS/MMS shall be subject to change at the sole discretion of PamaWomen and PamaWomen owes no responsibility to provide you any information regarding such change.
You undertake not to host, display, upload, modify, publish, transmit, update or share any information that is contained on the website that: belongs to another person and to which you does not have any right to; is grossly harmful, harassing, blasphemous; defamatory, obscene, pornographic, paedophilic, libellous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; harm minors in any way; infringes any patent, trademark , copyright or other proprietary rights; violates any law for the time being in force; deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature; impersonate another person; contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting any other nation.
That in case it is found that you are in violation of these express conditions, you shall be solely responsible and shall face all legal consequences of the same by yourself and that PamaWomen shall in no manner be held responsible for the same.
BILLING
The price of our merchandise as mentioned on Pamawomen.com is the Maximum Retail Price (MRP) for the said product. Such MRP shall be inclusive of all local taxes as are applicable in India. Additional applicable taxes may be charged depending upon the destination where the order has to be shipped to. The tax rate applied and charged upon the order shall include combined tax rate for both state and local tax rates in accordance with the address where the order is being shipped. PamaWomen reserves the right to collect taxes and/or such other levy/ duty/ surcharge that it may have to incur in addition to the normal taxes it may have to pay. We may also charge delivery Charges which may include postal charges / shipment charges etc. That may be applicable for your country.
ORDER CANCELLATION
Due to unavoidable circumstances there may be times when certain orders having been validly placed may not be processed or capable of being dispatched. PamaWomen reserves the exclusive right to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled shall include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, problems identified by our credit and fraud avoidance department or any defect regarding the quality of the product. We may also require additional verifications or information before accepting any order. If your order is cancelled after your credit card/ debit card/Credit Note or any other mode of payment has been charged, the said amount will be reversed into your Account/ as the case may be to the source of the payment within a period of 30 working days. Any type of voucher used in these orders shall be returned and made available to the user in case of cancellation by PamaWomen.
SHIPPING & PROCESSING FEE
At PamaWomen we offer our domestic customers a free of charge, simple, hassle-free, Reverse Pick-up policy. Hpwever, we do not offer reverse pick facility outside India. For further information please refer to our Shipping & Payment Policy: https://www.pamawomen.com/pages/returns
PAYMENT
While availing any of the payment method/s offered by us, we are not responsible or take no liability of whatsoever nature in respect of any loss or damage arising directly or indirectly to you including but not limited to the following: (a) lack of authorization for any transaction/s; (b) or exceeding the present limit mutually agreed by you and between your “Bank /s”; (c) or any payment issues arising out of the transaction; (d) or decline of transaction for any other reason/s.
All payments made against the purchases /services on Pamawomen.com by you shall be as against the MRP displayed on the website and shall be in terms and conditions of the third party Online Payment Gateway Services as adopted and applicable to your transaction as approved by PamaWomen. Before shipping your order to you, we may request you to provide supporting documents (including but not limited to Govt. Issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done so as to ensure a safe and a full proof online shopping environment to our users.
DELIVERY
PamaWomen endeavours but does not guarantee delivery of products in the stipulated time period as mentioned on the purchase of the product. In no manner can the contract be repudiated if PamaWomen fails to deliver any one or more products in the stipulated time frame. However, if you fail to take the delivery of the goods, may at its discretion charge you for additional shipping cost.
LOSS IN TRANSIT
Incase the returnabe item(s) are lost in transit while being self-shipped by customers located in United Stated and United Kingdom, then PamaWomen will not be held responsible for initiating the refund.
REFUNDS & RETURNS
In case of domestic customers, PamaWomen provides a free of cost reverse-pick-up in case of returns. The item(s) for reverse pick up will be picked up within 5 business days from the date of request. However in case of any discrepancy with regards to reverse pick up by our logistics partner, the customer is required to inform our Customer Support via call or e-mail us within 24 -48 hours from date of the failure of the logistic partner to pick up the item(s) within the stipulated period of 5 days. Failing to report the issue within stipulated time may result in us not accepting your complaint as we won’t be able to take the investigation forward.
PamaWomen holds the sole discretion to determine whether a refund can be issued. For further information please read our Returns & Exchanges Policy: https://www.pamawomen.com/pages/returns
PRODUCT DESCRIPTIONS
Products displayed on PamaWomen attempts to be as accurate as possible. However, PamaWomen does not guarantee that product descriptions, images or other content is accurate, complete, reliable, current, or error-free. If a product offered by PamaWomen is not as described, you may choose to return the item(s) in accordance with our return policy.
PRODUCT COMPLIANCE
Products displayed/ sold on the PamaWomen website are manufactured/ procured as per the applicable Local Laws of India and are in conformity with the required Indian industry standards.
INACCURACY DISCLAIMER
From time to time there may be information on our Website or in our catalogue that may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. PamaWomen reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice.
WARRANTIES & LIABILITY
All information, content, materials, products (including software) and other services included on or otherwise made available to you by PamaWomen are provided on an AS IS and AS AVAILABLE basis, unless otherwise specified in writing.
PamaWomen does not warrant that this Website will be constantly available, or available at all or that any information on this Website is complete, true, accurate or non-misleading.
We will not be liable to you in any way or in relation to the Contents of, or use of, or otherwise in connection with, the Website. You acknowledge, by your use of this Website, that your use of this Website is at your sole risk, that you assume full responsibility for all risks associated with all necessary servicing or repairs of any equipment you use in connection with your use of this Website, and that PamaWomen shall not be liable for any damages of any kind related to your use of this Website.
Though PamaWomen shall make all endeavour to protect its websites from any viruses or other illegal use of its website. However we do not warrant that this site; information, Content, materials, product (including software) or services included on or otherwise made available to You through the Website; its servers; or electronic communication sent from us are free of viruses or other harmful components. Nothing on Website constitutes, or is meant to constitute, advice of any kind.
PamaWomen will not be liable for any damages of any kind arising from the use of any service, or from any information, content, materials, products (including software) or other services included on or otherwise made available to you through the website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.
INDEMNITY
You agree to defend and indemnify PamaWomen (and its officers, directors, agents, subsidiaries, affiliates, joint ventures, and employees) from and against all third party claims, suits, damages, claims and losses, including but not limited to reasonable attorneys’ fees, or arising out of or related to your breach of this T&C, or your violation of any law or the rights of a third party or any damage to life and/or property caused by the products delivered.
BREACH
In the event you are found to be in breach of the Terms of Use or Privacy Policy or other rules and policies or if we are unable to verify or authenticate any information you provide or if it is believed that your actions may cause legal liability for you, other users or us, without limiting to the present, without prior notice immediately limit your activity, remove your information, temporarily/indefinitely suspend or terminate or block your membership, and/or refuse to provide you with access to this Website. Any user that has been suspended or blocked may not register or attempt to register with us or use the Website in any manner whatsoever until such time that such user is reinstated by us.
Notwithstanding the foregoing, if you breach the Terms of Use or Privacy Policy or other rules and policies, we reserve the right to recover any amounts due and owing by you to us and to take strict legal action including but not limited to a referral to the appropriate police or other authorities for initiating criminal or other proceedings against you.
Any breach of any applicable local laws of that territory shall also result in, without prior notice immediately limit your activity, remove your information, temporarily/indefinitely suspend or terminate or block your membership, and/or refuse to provide you with access to this Website.
If you have any questions regarding this, you can contact our Care Team at + 91 9560069497 or send us regular mail addressed to: support@pamawomen.com
SEVERABILITY
We reserve the right to make changes to our site, policies, Service Terms, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
WAIVER
The failure by PamaWomen to enforce at any time or for any period any one or more of the terms or conditions of the Agreement shall not be a waiver by PamaWomen of them or of the right any time subsequent to enforce all Terms and Conditions of this agreement.
FORCE MAJEURE
Failure on the part of PamaWomen to perform any of its obligations and the non-furnishing of the Service, shall not entitle you to raise any claim against PamaWomen or be a breach hereunder to the extent that such failure arises from an event of Force Majeure. If through force Majeure the fulfilment by either party of any obligation set forth in this Agreement will be delayed, the period of such delay will not be counted on in computing periods prescribed by this Agreement. Force Majeure will include any war, civil commotion, strike, governmental action, lockout, accident, epidemic or any other event of any nature or kind whatsoever beyond the control of PamaWomen that directly or indirectly hinders or prevents PamaWomen from commencing or proceeding with consummation of the transactions contemplated hereby. You expressly agree that lack of funds shall not in any event constitute or be considered an event of Force Majeure.
DISPUTE RESOLUTION
This agreement shall be construed and the legal relations between YOU and PamaWomen hereto shall be determined and governed according to the laws of India. If any dispute arises between you and PamaWomen regarding your use of the Website or Your dealing with PamaWomen in relation to any activity on the Website, in connection with the validity, interpretation, implementation or breach of any provision of the Terms & Conditions and/or Privacy Policy including but not limited to the rules and policies contained herein, the dispute shall be subject to the exclusive jurisdiction to the Courts of New Delhi.
Your obligations to pay the Payment Fees shall not be suspended during the pendency of such proceedings.
GRIEVANCE
Any grievances you have by way of use of the website can be addressed to the ‘Customer Care’ by way of email to support@pamawomen.com
The ‘Customer Care’ shall thereafter consider the same and provide a response within one month of the date of such complaint/ grievance.
GOVERNING LAW
These Terms and Conditions or the documents of third party payment channels shall be governed and construed in accordance with the laws of India.
This document is an electronic record in terms of Information Technology Act, 2000 and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000.